Katie is a technology leader, Salesforce architect, and data strategist. With 15+ years of experience driving enterprise CRM architecture, multi-system integrations, and ethical AI governance, she founded Friction + Flow to bridge the gap between complex technology and mission-driven operations. She currently serves as Director of Data Architecture & Analytics at Facing History & Ourselves, leading enterprise data stack strategy across BigQuery, Salesforce, Tableau, and automated integrations.
Katie specializes in untangling complex technical debt, designing scalable data pipelines, and implementing practical, ethical AI frameworks that empower teams. Driven by an equity-centered approach to technology leadership, she helps non-profits transform disjointed platforms into clear, efficient systems that move their missions forward.
